Shipping Policy
We know that you want the customized products in your hands as soon as you hit that order button so we make it quick. We deliver within 5-7 business days but be on the lookout for an earlier date.
Who likes to pay for Shipping? We don't! As a standard, we provide FREE SHIPPING and DELIVERY for all prepaid orders, no matter what you purchase!
You only pay cash on delivery charges if you would like to pay for your order at the time of delivery. This charge is passed to you as courier companies charge us a fee for providing this service.
We know you want to check where your order is, so your tracking number will be available as soon as the order is shipped. You will receive all tracking updates on WhatsApp and the email address provided.
Our story
Rajat and Rohan founded Custo with a simple yet poignant mission - to help people express their emotions through thoughtful and personalized gifts. They were driven to start this venture after their own struggles to find the perfect gift for a friend, only to realize that many others shared the same challenge.
They discovered that gifting is not just about practicality, but more about conveying feelings and emotions. This epiphany led them to believe that the key to a truly meaningful gift lies in personalization. And thus, Custo was born, providing a platform for anyone to create gifts that truly reflect the love, appreciation, and thoughtfulness they feel for their loved ones.